Telephone Betting Clerk Jobs in Australia

Most occupations in this unit group have a level of skill commensurate with the qualifications outlined below.

In Australia:

• AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)

In New Zealand:

• NZQF Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)

For some occupations a short period of on-the-job training may be required in addition to or instead of the formal qualification. In some instances no formal qualification or on-the-job training may be required.

Registration or licensing may be required.

• taking bets and debiting credit accounts and bank accounts electronically, and receiving cash
• recording and entering bets electronically and in transaction ledgers
• issuing tickets and preparing summaries of transactions
• monitoring amounts of money placed on race entrants
• checking details and numbers on winning betting tickets against those in betting ledgers and electronic records, and paying out money on winning tickets
• verifying the identity and account balances of betting agency customers
• answering betting inquiries over the telephone, via email and in person
• may work in a call centre