Sales Representatives and Agents
Sub-Major Group
ANZSCO CODE - 61

ICT Sales Representatives are included in Unit Group 2252 ICT Sales Professionals. Technical Sales Representatives are included in Unit Group 2254 Technical Sales Representatives.

Most occupations in this sub-major group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

• AQF Associate Degree, Advanced Diploma or Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2); or
• AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV, or at least three years of relevant experience (ANZSCO Skill Level 3); or
• AQF Certificate II or III, or at least one year of relevant experience (ANZSCO Skill Level 4)

In New Zealand:

• NZQF Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2); or
• NZQF Level 4 qualification, or at least three years of relevant experience (ANZSCO Skill Level 3); or
• NZQF Level 2 or 3 qualification, or at least one year of relevant experience (ANZSCO Skill Level 4)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

• promoting and selling goods and services, properties and businesses
• engaging prospective clients
• determining the needs of prospective clients and explaining which goods, services and properties meet their needs
• visiting clients to establish selling opportunities
• following up clients and gauging satisfaction with goods and services purchased
• monitoring clients’ changing needs and competitor activity