Personal Assistants and Secretaries
Minor Group
ANZSCO CODE - 521

Most occupations in this minor group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

• AQF Associate Degree, Advanced Diploma or Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)

In New Zealand:

• NZQF Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

• liaising with other staff about a range of matters relating to the organisation’s operations
• drafting and preparing documents such as briefing notes, memoranda and correspondence
• maintaining appointment diaries and making travel arrangements
• processing mail, filing correspondence and maintaining records
• answering telephone calls and inquiries
• taking and transcribing dictation of letters and other documents