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IT Service Delivery Manager Jobs in Australia

This occupation group covers ICT Managers not elsewhere classified.

Skill Level: 1

Occupations in this group include:

  • ICT Managers nec
  • Network Manager

ANZSCO CODE - 135199

Major Group 1 - Managers
Sub-Major Group 13 - Specialist Managers
Minor Group 135 - ICT Managers
Unit Group 1351 - ICT Managers

Unit Group 1351: ICT Managers

ICT Managers plan, organise, direct, control and coordinate the acquisition, development, maintenance and use of computer and telecommunication systems within organisations.

Indicative Skill Level:

In Australia and New Zealand:

Most occupations in this unit group have a level of skill commensurate with a bachelor degree or higher qualification. At least five years of relevant experience may substitute for the formal qualification. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification (ANZSCO Skill Level 1).

Tasks Include:

  • analysing information needs and specifying technology to meet those needs
  • formulating and directing information and communication technology (ICT) strategies, policies and plans
  • directing the selection and installation of ICT resources and the provision of user training
  • directing ICT operations and setting priorities between system developments, maintenance and operations
  • overseeing the security of ICT systems

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