ICT Account Manager Jobs in Australia
ICT Account Manager Description
ANZSCO CODE - 225211
Major Group | 2 - Professionals |
Sub-Major Group | 22 - Business, Human Resource and Marketing Professionals |
Minor Group | 225 - Sales, Marketing and Public Relations Professionals |
Unit Group | 2252 - ICT Sales Professionals |
Unit Group 2252: ICT Sales Professionals
ICT Sales Professionals manage client accounts and represent companies in selling a range of computer hardware, software and other ICT goods and services to industrial, business, professional and other organisations.
Indicative Skill Level:
In Australia and New Zealand:
Most occupations in this unit group have a level of skill commensurate with a bachelor degree or higher qualification. At least five years of relevant experience and/or relevant vendor certification may substitute for the formal qualification. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification (ANZSCO Skill Level 1).
Tasks Include:
- compiling lists of prospective client businesses using trade directories and other sources
- acquiring and updating knowledge of employer’s and competitors’ goods and services, and market conditions
- visiting regular and prospective client businesses to establish and act on selling opportunities
- assessing customers’ needs and explaining the goods and services which meet their needs
- promoting employers’ ICT goods and services to existing and prospective clients
- quoting and negotiating prices and credit terms, and completing contracts and recording orders
- arranging delivery of goods, installation of equipment and the provision of services
- reporting to sales management on sales made and the marketability of ICT goods and services
- following up with clients to ensure satisfaction with ICT goods and services purchased, arranging modifications and resolving any problems arising
- preparing sales reports, and maintaining and submitting records of business expenses incurred
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