Front Office Manager (Hotel) Jobs in Australia
Front Office Manager (Hotel) Description
ANZSCO CODE - 431411
| Major Group | 4 - Community and Personal Service Workers |
| Sub-Major Group | 43 - Hospitality Workers |
| Minor Group | 431 - Hospitality Workers |
| Unit Group | 4314 - Hotel Service Managers |
Unit Group 4314: Hotel Service Managers
Hotel Service Managers supervise and coordinate the activities of hotel service workers.
Indicative Skill Level:
Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.
In Australia:
- AQF Associate Degree, Advanced Diploma or Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)
In New Zealand:
- NZQF Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)
In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.
Tasks Include:
- determining work requirements and allocating duties to Commercial Housekeepers, Luggage Porters and Doorpersons
- conferring with managers to coordinate activities with other organisational units
- maintaining attendance records and rosters
- explaining and enforcing safety regulations
- overseeing the work of the unit and suggesting improvements and changes
- conferring with workers to resolve grievances
- may perform front office and hotel reception duties
Front Office Manager (Hotel): Work and Live in Australia
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